Reader Shin-GO's laptop recently went on the fritz, so he put together this helpful primer for taking advantage of your hardware warranty when worst comes to worst. Says Shin-GO: Since it recently ...

Back to school means some big purchases, and since remote learning is still the reality for many students due to the COVID pandemic, it means heavy use of laptops or chrome books. If you're making ...

In 2009, I bought my teenage son a MacBook from Best Buy, and I added a two-year extended warranty with “Accidental Damage From Handling” coverage based on the sales associate’s recommendation. Lo and ...

Lillie Testa is a court reporter, she spends a lot of time working on documents on the go. She wanted a notebook computer to help stay organized. She bought a Lenovo Ideapad in November of 2016. About ...

I bought a Lenovo ThinkPad T410 laptop about a year ago. It came with a one-year warranty, and I wanted to upgrade to a three-year warranty before the first one expired. The T410 was preloaded with ...

DENIALS OF WARRANTY service by computer manufacturers are standard fare on The Gripe Line, but we may have touched bottom during Compaq’s last months as an independent company. Let’s hope so. Readers ...