Q. Documenting instructions for my clients and staff is a frustrating process. Using the Windows Snipping Tool, editing each image in Microsoft Paint, and adding it to a Word document is a time sink.

You promise yourself you’ll “clean up the docs later.” Then a new hire Slacks you at 10:47 p.m. asking how deployments work. Sales closes a deal you didn’t expect and now onboarding is a fire drill.

You can supervise your employees, provide technical support to your customers and manage your business while you listen to your business documents. Microsoft Office ...