God bless the bad managers we've struggled under, the toads and zombies who've taught us so many valuable leadership lessons (all lessons of the How Not to Lead variety). We still remember those ...

Excellence in American hospital care is rare. It is common knowledge that many hospitals fall alarmingly short on safety, quality, effectiveness, patient satisfaction, and cost. As Mark Chassin wrote ...

There's a fairly basic idea at the heart of market economics which is that prices in a market are what people value something at. No, this doesn't mean that this is what they ought to value them at.

Last week I promised the answers to why lousy service occurs and how to fix it. The answer revolves around four words you already know: “positive attitude” and “personal pride.” Let’s start with a ...

“Well, people called me Krummy for a really long time, which is a lot like Lousy and a lot of people still call me Krummy, closer friends. But yeah, Krummy was my nickname so much so that I remember ...

Bob Byington's latest is a bizarro "Ikiru" that follows a dying man who decides to make his final months as problematic as possible. The literature professor has spent the bulk of his adult life ...

"Even my therapist is fed up." Magnolia Pictures has revealed an official trailer for an indie comedy titled Lousy Carter, the latest indie film from auteur filmmaker Bob Byington (Somebody Up There ...

EXCLUSIVE: On the heels of its August world premiere at the Locarno Film Festival, the comedy Lousy Carter led by Oppenheimer‘s David Krumholtz has been picked up for North American theatrical ...