Over the past few years, several documents and initiatives have highlighted the importance of the patient's experience and the need to focus on improving these experiences where possible. Lord Darzi's ...

A series of Mondays in 2025 saw me carry a box of creative writing prompts, balanced like a baby on my hip, and push one palm ...

Fewer than one in patients who experience poor NHS care bother making a formal complaint because they have 'no confidence' in ...

Last year the Association of Dental Groups which represents more than 2,000 practices in the UK told MPs that 4.5m patients ...

The Princess of Wales described her cancer treatment as 'daunting' as she spoke to NHS volunteers during a surprise hospital visit with Prince William. Catherine and William shocked NHS heroes as they ...

NHS England has met the government’s target for 90% of trusts to adopt electronic patient records (EPR) in hospitals, ahead of schedule. 189 trusts have introduced new systems, with Hillingdon ...