We all say, “I’m sorry,” far more often than we should. In fact, I do it all the time — even when I did nothing wrong. I usually say those words because I feel bad that something happened to someone I ...

Every time Jacquelyn publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

Forbes contributors publish independent expert analyses and insights. Kathy Caprino, M.A. covers careers, leadership and personal growth. This week, I was honored to be interviewed for an Oprah ...

Last week, Pantene, the shampoo brand, released an ad about the gendered use of language. "Why are women always apologizing?" the commercial asks. It goes on to showcase women saying "I'm sorry" for ...

We tend to misuse apologies. Whenever someone bumps into me in public, I automatically blurt out a “sorry.” And it is certainly not the only time people misuse the word. Many of us apologize as a way ...

Based on our upbringing, the automatic response when we do something wrong is to apologize with the word "sorry." Unfortunately, while this is instinctual to many of us, sometimes saying "sorry" isn't ...